Credit Union Serving the
Local Community in Chattanooga, TN

I have been a member of Chattanooga First Federal Credit Union for about five years, and it is the greatest financial institution I've ever experienced. When I started with Chattanooga First, I was in the process of rebuilding credit and needed an extensive amount of handholding. Not only did I get the advice and counseling I needed, they were willing to walk me through the processes to improve my situation. They cared about me, and I never sensed I was bothering them. Some of my concerns were intricate, and I needed the time they freely gave me. Several years later, my credit score is back about 700 and I just closed on a house with Chattanooga First. They also have my auto note of four years, and have done more for me than I can ever express. Chattanooga First is the epitome and a golden example of the credit union concept, a movement which began a century ago to service the needs of individuals and families in a truly cooperative manner. I tell the staff of Chattanooga First how much I appreciate them regularly. I'm just one member, but I feel as though my issues matter to every rep to whom I speak and with whom I do business. There is no possible way I could have accomplished this much without Chattanooga First Federal Credit union, and I say this from the bottom of my heart. They are a key part of my plan to keep my financial life stable, growing and backed up by the best information and services available to me. They have the ability to make decisions locally. Customer service, to me, has been extraordinary.